Shipping + Returns
Shipping + Delivery
PILLOWS / TEXTILES / DECOR SHIPPING:
We strive to have all in stock items shipped as fast as possible. Please allow 5-7 business days for your items to ship. Transit times vary depending on product and location. Depending on stock availability, some pillows will require time for manufacturing and will ship within three weeks. Once shipped you should expect your order to arrive in 2-7 days.
Depending on availability, rugs are usually shipped within two weeks of purchase date and are final sale.
Indigo Home + Dry Goods furniture is shipped through a third party freight carrier within 4 weeks, providing the item is in stock with our vendors. We will be sure to notify you if there is an extended backorder date. Once your order is placed, you have a 24-hour grace period to cancel it by contacting firstname.lastname@example.org. After 24 hours, the order is in process, cannot be cancelled and is considered final sale. When your furniture is ready for delivery, our carrier will contact you to schedule a delivery date. Your furniture will be brought into the room of your choice, so please make sure that the area is clear. Additionally, the freight carrier is not responsible for assembly or trash removal.
Indigo Home + Dry Goods is currently only set up for shipping within the continental United States, so we do not accept international orders at this time.
DOMESTIC SHIPPING :
Shipping costs are non-refundable and return shipping costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. Please allow 7 days for your return to be processed.
*Shipping costs are subject to change*
Returns + Exchanges:
NOT WORKING FOR YA? JUST NOT WHAT YOU EXPECTED?
If for some reason your purchase doesn't work out, we accept returns on select items within 5 days for exchange or refund. Please email email@example.com within 2 days of receipt of your order for return authorization. All items must be unused and in new condition with any tags still attached. Returns that are damaged, soiled or altered may not be accepted and sent back to the customer.
Any custom orders and sale items are final sale.
All rugs, furniture, lighting and artwork prints are non-returnable.